Capital Estate Developments Pty Limited and all of their subsidiaries and associated companies (we, us and our) are committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth) (Act).
How we collect your personal information
We collect personal information:
The kinds of personal information we collect
The kinds of personal information we collect about you include:
How we hold your personal information
We are committed to protecting your personal information from unauthorised disclosure. We hold records containing your personal information in securely stored databases, which can only be accessed by authorised personnel using a password. Where we hold hard copies of records containing your personal information we only hold such records in locked storage cabinets which can only be accessed by authorised personnel using a key.
Where we collect your information relating to direct marketing using paper forms, this information is entered into our secure databases and the paper forms are securely destroyed.
Consequences of not providing personal information
When using our website and dealing with us, you do not have to disclose your identity or provide any personal information. However, if you do not provide your personal information, we may not be able to provide you with the products you seek, process any applications for the issue of an authority, licence, pass or permit or provide you with the level of service you require.
Why we collect and how we use your personal information
Your personal and sensitive information, including any health information, is only collected as is reasonably necessary for one of our functions or activities, including but not limited to:
We will also always ask you before we add your details to any additional databases and before we use your information for any cross-promotional purposes.
How we disclose your information
We may share personal information about you where permitted by the Act, including the following circumstances:
Disclosure of your personal information overseas
We are not likely to disclose your personal information to third parties overseas.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process.
We provide you the opportunity to ‘opt-out’ of having your personal information used for direct marketing each time we send you a direct marketing communication.
If you no longer wish to receive our newsletter or other promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at any time at firstname.lastname@example.org.
Links to Other Sites
This website contains links to other sites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy policies of each and every website that collects your personal information.
Access to or correcting your personal information
We take reasonable steps to ensure that all personal information that we collect or use is accurate, up to date and complete.
You are entitled to access or request correction of the personal information about you held by us and such access will be provided, and corrections made unless provided by the APPs.
There is no application fee for making a request to access your personal information. However, we may charge an administrative fee for the provision of information in order to recover our costs.
If you wish to request access to your personal information held by us, if you want to correct any information we hold, or if you no longer desire our services, you may correct, update, delete or deactivate that information by emailing email@example.com. We will endeavour to give you access to your personal information within two weeks. In order to maintain the confidentiality of your personal information, we will ask you to provide specific identification before we give you access.
If the information that we hold about you is incorrect or not up-to-date, we will update it as soon as possible after you have shown us how and why it is incorrect. If you want to correct information we hold about you, please email firstname.lastname@example.org.
In the unlikely event that we are unable to provide you with access to your personal information, we will provide you with reasons for denying you access.
If we do not agree to provide you with access to your personal information or to amend or annotate the information that we hold about you, you may seek a review of our decision (see Complaints).
If, after following the procedure outlined above, you believe that your complaint has not been satisfactorily addressed, you can make a complaint to the Office of the Information Commissioner at www.oaic.gov.au.
Our Privacy Officer can also be contacted on 02 6275 2222.
© Capital Estate Developments Pty Limited – last updated: 1 February 2021